SHIPPING & RETURN POLICIES

SHIPPING

Sondra Roberts New York offers a standard rate of $9.95 on orders below $100.00 and free domestic shipping on orders $100.00 and up.

 

HOW DO I RETURN MY ORDER?

Sondra Roberts New York gladly accepts returns on items within 30 days of purchase. Items must be new, unused, with original tags attached and all original packaging and other components included.

To return your purchase, please ship the item(s) to:

Sondra Roberts New York Returns
250 Carter Drive
Edison, NJ 08817-2097

Sondra Roberts New York is not responsible for supplying return labels or refunding shipping costs.

Please include the following with your package: your name, your address, the original order number of the item and the reason you are returning the item.

 

WHEN WILL I GET MY REFUND?

A refund for the returned item(s) will be credited to the original payment account upon arrival of the return and inspection at the warehouse.

Please allow 3-5 business days for shipping and an additional 2-3 business days fo the return to be processed.